Note that we don’t provide support on game-related things, such as problems with running the game, feature/bugfix requests or even patch release dates. That way your email can be answered and your issue be resolved much faster. when having problems, give information about your computer). Please supply as many details as possible (e.g. If that doesn’t help or you want to support BattlEye by sending in cheat/hack programs, website links or other useful information, just reach out to us via our CONTACT page. Most issues can quickly be solved by following the instructions posted there. If you have problems or questions regarding BattlEye, please first check our FAQ section HERE.
No support can be given on how to buy a new game or change your cd-key.Global bans are permanent and no exceptions will be made. If you cheated you will have to live with the consequences.EDIT: Nothing wrong with stick-ons/markers though lol. So dont use them It is classed as cheating (Because you are at an advantage as there isnt any Crosshair on this game). Hackers would love to have access to this information and therefore we cannot disclose that. PSA: Dont use Crosshair Overlays (VAC ban) So ive been camping on the forums of Rust for a while now and people have been getting banned for using a Crosshair overlay. No details about your ban (including evidence) will be revealed.We cannot lift your ban if you were banned as a result of cd-key/account theft. It’s your own responsibility to ensure that no one else has access to your cd-key or account.Cheating on all BE-enabled servers is strictly forbidden. It doesn’t matter if you only cheated on your own private server.No one is banned for using non-hack programs (like Fraps, overlays, etc.), picking up or using hacked in-game items, weapons or vehicles, being on a server at the same time as a cheater, or other passive non-cheating activity.Please also note the following before sending in your appeal: Note that sending the same appeal multiple times or to other addresses will not accelerate the reviewing process in any way. Make sure that you send your appeal by submitting a ban appeal ticket via our CONTACT page only, otherwise it won’t be processed. Without this information we won’t be able to process your appeal. If no global ban IDs are shown in your game, please provide your game account identifier (e.g. The ID is shown in your global ban message (“Global Ban #ID”). If you are globally banned, please include your exact (!) global ban ID and the name of the game in your ban appeal. Support IMPORTANT WARNING REGARDING GLOBAL BANS